Which Finish is Best for a High-Traffic Retail Space?

In a busy retail environment, door hardware is touched hundreds, sometimes thousands, of times a day. The right finish must balance aesthetics with durability, ease of maintenance, and cost-effectiveness. This article draws on insights from interior design publications, facilities managers, and hardware experts to recommend the most suitable finishes for high-traffic commercial settings.

Recommended Finishes

1. Satin Stainless Steel (Grade 304 or 316)

The gold standard for high-traffic areas. Satin stainless steel resists fingerprints, scratches, and corrosion, making it ideal for retail environments. Grade 316 is especially suited for coastal or humid locations where corrosion is more likely.

Pros: Extremely durable, easy to clean, widely available.
Cons: Limited colour options compared to plated finishes.

2. PVD-Coated Finishes

Physical Vapor Deposition (PVD) coatings are becoming popular for adding colour without sacrificing durability. Options include matte black, brass, bronze, and graphite, all with excellent scratch and chemical resistance.

Pros: Stylish, colour-stable, and highly resistant to wear.
Cons: Higher upfront cost, but long lifespan often offsets this.

3. Powder-Coated Finishes

Powder coating allows for custom colours and can be very durable if properly applied. It is often used when branding colours are important or when designers want hardware to blend seamlessly with the door.

Pros: Endless colour possibilities, good chip resistance.
Cons: Can show scratches more easily than PVD or stainless steel.

Finishes to Avoid in High-Traffic Areas

  • Polished Brass or Chrome: Show fingerprints and scratches quickly.

  • Unlacquered Brass: Beautiful but requires frequent polishing to prevent tarnish.

  • Painted Finishes: Tend to chip under heavy use unless industrial-grade coatings are specified.

Maintenance Tips

Even the best finish needs upkeep. Regular cleaning with non-abrasive cleaners, avoiding harsh chemicals like bleach, and inspecting hardware for early signs of wear will extend its lifespan.

Conclusion

For most high-traffic retail spaces, satin stainless steel or PVD-coated finishes strike the best balance between performance, appearance, and long-term value. They withstand constant handling, resist corrosion, and maintain their look even after years of heavy use. When brand aesthetics demand unique colours, powder-coated finishes are an excellent alternative, provided a proper maintenance plan is in place.

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